MY ACCOUNT

I cannot log into my account, what should I do?

Have you forgotten your password? Then click on "Forgot your password?" and instructions on how to set a new one will be sent to you shortly. Not received? Check your SPAM. If you do not find the e-mail there, it may be that it has been blocked by your spam filter. In that case, please add service@pommepidou.com to your address book. If you still don't receive anything, please contact us.

How do I reset my password?

Have you forgotten your password? Click on "Forgot your password?" and instructions on how to set a new one will be sent to you. Not received? Check your SPAM. If you do not find the e-mail there, it may be that it has been blocked by your spam filter. In that case, please add service@pommepidou.com to your address book. If you still don't receive anything, please contact us.

Do I need to create an account to place an order?

You are not required to create an account to place an order, although it is more convenient to follow up on your order afterwards.

How can I view my wishlist?

You can view your wish list by clicking on the heart icon in the top right-hand corner of the navigation. Make your choice! Or maybe all of them?

Will my personal information be kept private?

Your personal information is kept private and not shared outside Pomme pidou. Duh!

Can I remove my personal information from your database?

If you want to remove your personal information from our database, please send an e-mail to hello@pommepidou.com and we will make you disappear! Until next time?

I would like to receive the newsletter

Go to the bottom of the homepage to register for the newsletter. You will then receive a confirmation e-mail containing a link with which you can complete your registration. If you still do not receive the newsletter after confirming your registration, it could be that it is blocked by your spam filter. Please add hello@pommepidou.com to your address book. If you still do not receive the newsletter, please contact us.

How do I unsubscribe from the newsletter?

Unsubscription is possible via the link at the bottom of the newsletter. Click on 'Unsubscribe'. Important: We advise you not to mark the Pomme pidou newsletter as spam in your e-mail system. If you do, it can occur that you no longer receive other e-mails from us, such as order confirmations.